Full priced items may be returned within 14 days of purchase for a store credit ONLY. The store credit will be to the value of your item excluding postage. (Full priced items that were purchased with a discount code will also be accepted).
All returns will be assessed and if they meet our conditions of return you will be issued store credit that will allow you to purchase a different item or the same item in a different size.
Proof of return post is to be sent within 14 days of ordering. No returns or store credits are available after 14 days.
Please contact us via email – hello@portraitofamoon.com before posting back any items. We will advise you of our returns procedure upon hearing from you.
All return shippings costs are the responsibility of the buyer.
Colours appearance may have a slight variance due to monitors or lighting and this is not deemed to be faulty.